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Customer Support Executive (Male Candidates Only)

whizleeconsultancy

Job Description

We are looking at for hiring for voice process candidate. - Should have a good command over spoken English and Hindi.Good Knowledge in replying to Customers Queries through calls. - Ability to work well in and promote a team environment. - Must be proactive and should posses out of the box thinking while speaking to customers. - He/She should be interested to work for the customer service industry. - Should have a flair for interacting with customers and be energetic and enthusiastic. - He/She should be able to handle pressure on calls and be able to provide resolution to customer queries empathetically. - He/She should possess good listening and convincing skills while handling calls.He/She should be responsible for efficient dealing of customer complaints to enable satisfaction of customers. Girls - Voice Support Shift Timings - 7 Am to 4 Pm, 6 days working with 1 rotational off. No Cabs provided. English and Hindi primarily if any regional language, it would be advantageous. BE/ BTech not eligible. Minimum should have completed 12th and graduate freshers eligible only. Salary - CTC: 17,000 and 13,000 take home(no split shift for girls) Experience CTC - Upto 19,000 CTC and 15,000 Take Home. Process : Split Shift - Voice Support - Males Only Shift Timings : Split Shift (Shift A - 7:30 AM to 12 Noon), (Shift B - 5 PM to 10 PM) any 4.5 hours between 5 PM to 10 PM. Shift Allowance : 150/- per day * 26 working days = 3900/- pm provided candidate has to work both the shifts and be regular in terms of login and logout and no extra leaves. Education : Minimum 12th pass out and any Graduate Fresher only. BE and B.Tech is not eligible. Language Proficiency: Fluent English and Hindi Mandatory. Hiring Ratio: Male Candidates only with residing proximity of 6-8 kms. CTC - 17,000 CTC and 13,000 take home. (excluding split allowance) Experience CTC - upto 19,000 CTC and 15,000 Take Home. Process : Full Time Shift (Males Only) Shift Timings : 2 Pm to 11 Pm and no split shift allowance for this shift. Education : Minimum 12th pass out and any Graduate Fresher only. BE and B.Tech is not eligible. Language Proficiency: Fluent English and Hindi Mandatory along with any one regional language. Hiring Ratio: Male Candidates only CTC - 17,000 CTC and 13,000 take home (no shift allowance as it is a full time shift) Experience CTC - upto 19,000 CTC and 15,000 Take Home. Job Type: Full-time Salary: ₹15,000.00 to ₹20,000.00 /month




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